Policies and Procedures

Annual Forms

Protocols 

Medication Administration

ISSP/IBSSP

Satisfaction Surveys

​Incident Reporting

Training Plans

Certifications

​Person-Specific Knowledge

​Home / Site Visits

Personal Goals 

Community Access

Health and Safety

​Medical / Psychological / Behavioral

QUALITY ASSURANCE

We provide services to support your Quality Assurance monitoring and program improvement. Our Quality Assurance services are designed to complement and improve your agency’s internal program monitoring of health and safety and the home / site environment. We provide an objective view of your program services using the same standards and practices utilized by CDPHE – Colorado Department of Public Health and Environment – and the new person-centered settings rule.

 Whether you are preparing for an upcoming state survey, working on a plan of correction, editing your policies and procedures or simply want an objective view of your Quality Assurance practices…we are here to assist. We have over 25+ years’ experience reviewing, developing and improving Quality Assurance systems for agencies from one-time home visits to annual reviews and everything in between.

Mock Surveys

Ongoing Monitoring: Monthly, Quarterly and Annual 

Person-Centered Interviews

HHP / Staff Interviews 

Personnel

Document Review

Program Notes